What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits, and keep your wallet secure. This includes your name, contact details, and payment method data — for example, the mobile number linked to your JazzCash or Easypaisa
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account, or the Raast ID you use for transfers. We collect this to process transactions, prevent fraud, and meet the obligations that apply in regions where our service is available under local law. We do not sell your personal data to third parties. Browsing data and
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device identifiers are collected through cookies to keep your session active and to understand how the lobby is used — you can manage cookie preferences through your browser settings at any time. Data shared with payment processors like JazzCash, Easypaisa, and Raast is limited to what
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those processors need to complete your transaction. Retention periods depend on the type of data: account records are kept for as long as your account is active and for a period after closure as required by applicable law. Availability of our service depends on local law
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and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.